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ABOUT COOPER NORWICH.

Find out more about what we do and our team.

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Meet the team

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Mark Ames

Head of Business

Noel Howes

General Sales Manager

Daryl Long

Used Car Sales Manager

Mark Small

Aftersales Manager

Emily Adcock

Local Business Development Manager

Simon Parkinson

Transaction Manager

Andy Waterfield

Transaction Manager

Chris Mayes

Sales Executive

Jason Westgate

Sales Executive

Will Smith

Sales Executive

Gavin O'Grady

Sales Executive

Christina Drabble

Sales Executive

James Richardson

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly and very helpful during these difficult times

Service

The experience was exactly what I expect from a BMW main dealer.

Service

Always good service

Service

No problems at all. Very well organised during this COVID pandemic

Service

Good experience

Service

Prompt service, nice staff, finished on time

Service

Very happy with service Kyle provided

Service

In difficult times it was sorted efficiently and quickly.

Service

Fitted my booking in prior to original spot Efficient procedure on arrival ,work completed in a timely manner .

Service

staff were very good despite the unusual trading conditions

Service

Faultless

Service

Trained and competent staff

Service

During these difficult times it is good to see the level of service remains so high.

Service

Nothing to complain about all sorted nicely

Service

I could feel that the car had been serviced and cleaned

Service

Kept informed tasks completed ahead of schedule forecast. Car washed and vacuumed.

Service

Everything on time and always kept informed.

Service

Estimating of time for servicing could be far better, but service was excellent

Service

Had my 340i in for its first service and it was ever so easy the whole process . Staff at Cooper Norwich are very helpfull

Service

Excellent service and took us through everything step by step

Sales

Because everything that was agreed happened without fuss.

Sales

Every one at the dealership was friendly and couldn't help enough!

Sales

I had never been in Coopers BMW Norwich car show room in my life but I was very impressed by my first visit, or only visit before ordering my first BMW. Having been recommended to speak to salesperson Gavin OGrady , who's knowledge of BMW's excellent

Sales

For the reasons already given. Gavin O'Grady, in partiucular, is what a sales person should be and I know because I was a Main Board Director of Harrods for 10 years.